Fare provisions for FlixTrain GmbH

1.  General provisions

2.  Tickets

3.  Fares

Annexes: Fare range for adults and children

1.  General provisions

The fare conditions apply to the carriage of passengers and accompanied animals and goods in trains where FlixTrain GmbH is carrier, hereinafter referred to as FlixTrain, and supplement the General Conditions of Carriage.

2.  Tickets

2.1  Purchasing of tickets

Tickets for the trains operated by FlixTrain can be purchased through the following retail channels:

2.1.1 Online at www.flixtrain.com, as well as through official sales partners of FlixMobility.

2.1.2 Via the telephone hotline number published on the website www.flixtrain.com.

2.1.3 At staffed FlixMobility sales locations (sales offices of partner companies, travel agencies, other agencies).

2.2  Tickets purchased for FlixTrain fares

2.2.1 Tickets for the FlixTrain fare are linked to the selected train, to the passenger recorded by name and to the date of travel selected. Prior to commencement of the journey, the name of the traveler entered on the ticket may be changed for a fee.

2.2.2 Travelers aged 16 and older must provide valid official identification with the ticket to the train personnel for control purposes. The following are recognized as official identification documents:

  a) Government issued identity card or comparable document of another country or BÜMA (Bescheinigung über die Meldung als Asylsuchender -  a document that certifies that you are applying for asylum)
  b) Passport
  c) Residence permit
  d) Driver’s license
  e) Police badge or any similar official identification card including a photo

2.2.3 Tickets purchased at the FlixTrain fare before the start of the journey include a free seat reservation. Reserved areas in the train are indicated by signs/displays. Any claim to the reserved seat is relinquished if the traveler fails to take the seat reserved for him no later than 15 minutes prior to the departure of the train from the departure station stated in the reservation. Train personnel are entitled to assign the seat to another traveler once these 15 minutes have expired. If, for technical/operational reasons, the seat assigned in the reservation is unavailable, the on board personnel will assign a replacement seat according to availability.

3. Fares

3.1  Prices

Passengers must pay the carriage fee valid at the time of booking for the intended day of travel. Tickets purchased via the Internet sites www.flixtrain.com and global.flixbus.com are generally subject to a lower fare than those purchased via other distribution channels. Tickets purchased otherwise are subject to the maximum fare for the respective trip. Tickets purchased prior to the announcement of a price change remain valid after the enactment of the price change according to the conditions applicable at the time of purchase.
Tickets purchased otherwise will be charged at the full rounded up amount in Euros.

3.2 Children

Children aged 0 to 14 years travel for a reduced fare; the maximum fares can be found in FlixTrain’s fare conditions. If an available special fare is lower than the reduced fare, the child automatically receives the more favorable fare.

3.3  Strollers and prams

The necessary space reservation for assembled strollers and prams on board trains operated by FlixTrain is free of charge. The necessary reservation may only be made prior to boarding and is subject to availability on the distribution channels provided.

3.4  Bicycles

The reservation required for carriage of a bicycle on board the train may be made for a fee. The fee is €9 for a one-way journey. The necessary reservation may only be made prior to boarding and is subject to availability on the distribution channels provided. The train crew is entitled to unload bicycles, for which a space has not been reserved, at the next station and to discontinue further carriage if there is no free space available and/or the safety of the train is endangered.

3.5  Animals

A ticket at the tariff for an unaccompanied child under the age of 14 as per 3.2. must be purchased for carriage of dogs as per Item 13 of the FlixTrain General Conditions of Carriage , that is, for dogs which are not or cannot be accommodated in containers such as hand luggage. Guide dogs and companion dogs within the meaning of Section 228, para. 6 sub-paragraph 2 of SGB IX (Sozialgesetzbuch IX [Volume IX of the German Social Insurance Code]), as well as state or federal police service dogs and dogs belonging to emergency services are carried free of charge.

Annexes:

Annex 1: Price range Berlin-Stuttgart
Annex 2: Price range Hamburg-Cologne
Annex 3: Price range Berlin-Cologne-Aachen
Annex 4: Price range Munich-Frankfurt
Annex 5: Price range Hamburg-Berlin-Leipzig-Munich


Annex 1 of the fare provisions for FlixTrain GmbH: Price range for connections along the Berlin-Stuttgart route

1. The following table shows the price range for connections along the Berlin-Stuttgart route. FlixTrain GmbH reserves the right to offer divergent lower prices as part of promotions.

Berlin-Stuttgart

2. The following table shows the maximum fare for children up to the age of 14. These apply when lower cost price categories are sold out.

Berlin-Stuttgart

 
Annex 2 of the fare provisions for FlixTrain GmbH: Price range for connections along the Hamburg-Cologne route

1. The following table shows the price range for connections along the Hamburg-Cologne route. FlixTrain GmbH reserves the right to offer divergent lower prices as part of promotions.

Hamburg-Cologne

2. The following table shows the maximum fare for children up to the age of 14. These apply when lower cost price categories are sold out.

Children Hamburg - Cologne

Annex 3 of the fare provisions for FlixTrain GmbH: Price range for connections along the Berlin-Cologne-Aachen route

1. The following table shows the price range for connections along the Berlin-Cologne-Aachen route. FlixTrain GmbH reserves the right to offer divergent lower prices as part of promotions.

Berlin-Cologne-Aachen

2. The following table shows the maximum fare for children up to the age of 14. These apply when lower cost price categories are sold out.

Berlin-Cologne-Aachen

Annex 4 of the fare provisions for FlixTrain GmbH: Price range for connections along the Munich-Frankfurt route (from 18.06.)

Annex 5 of the fare provisions for FlixTrain GmbH: Price range for connections along the Hamburg-Berlin-Leipzig-Munich route (from 17.06.)