Do you have a question about booking or about your trip with FlixTrain? Answers to the most frequently asked questions as well as customer service contact info can be found here.
In order to make your trip as pleasant as possible, FlixTrain has prepared a wide range of on-board services for you.
If you´re not able to make the trip on your booked FlixTrain, you can find all of the required information on cancelling and changing your booking here.
Our FlixBus app ensures that you are kept up-to-date about our train and bus services even when you are on the go. We are happy to tell you here what this app is capable of and where you can get it:
It is best to read the baggage policy carefully before your trip. You will be surprised how much baggage you are allowed to take with you on your train ride.
Do you want to stop missing out on our sales or competitions? Our free FlixBus newsletter will keep you up-to-date from now on.
If you would rather book your FlixTrain ticket on-site at one of our ticket outlets, that is not a problem. We will find the nearest travel agency to your home.
Traveling also always provides an opportunity to lose things. Those looking for items and the honest people who find them can visit the FlixTrain Lost & Found office so that every item left behind find its owner.
Do you have questions? We are happy to help. To do so, simply fill out our contact form.
All current information on departures and arrivals at your stop can be found here.