Contact us

How can we help you?

Do you already know where your travels will take you? Find all of our connections here.
How is traffic? Find platform and delay info under Current Route Info.
Did you forget something on the train? Contact us via our Lost & Found form.

For other quick answers, see our FAQ.

You couldn't find an answer to your question with the links above?

We are happy to help! Simply fill out the following form and we will be in touch with you.

Do you need further help?

Give us a call at +49 30 300 137 100.

Please note, that fees for calls from landlines as well as from mobile phones depend on individual provider‘s rates.