We advise our employees to follow current recommendations of the authorities. These include adhering to hygiene rules (using proper coughing and sneezing technique, washing hands, maintaining appropriate distance and wearing a mask).
For FAQs regarding rides in Sweden please click here.
We advise our employees to follow current recommendations of the authorities. These include adhering to hygiene rules (using proper coughing and sneezing technique, washing hands, maintaining appropriate distance and wearing a mask).
We are in close contact with our train partners and advise them to follow current recommendations of authorities. These include adhering to hygiene rules (using proper coughing and sneezing technique, washing hands, maintaining appropriate distance and wearing a mask). Furthermore, the train staff is advised to be tested on a regular basis. The tests are being sent by FlixTrain to the train partners. The train partners are responsible to distribute the tests among the staff.
If there is a suspicious case in one of our trains, we are in close contact with authorities. Please contact authorities directly if you have any further questions.
Our trains are cleaned and disinfected daily on a regular basis by disinfection specialists.
Our trains are cleaned and disinfected daily on a regular basis by disinfection specialists. Regarding cleaning of a train where a COVID-19 infected passenger was sitting, we follow the cleaning measures specified by the authorities.
FlixTrain is monitoring the situation regarding COVID-19 with the utmost care and is in close contact with the authorities and our train partners. Relevant customer data is gathered during the booking process and therefore we are able to provide authorities with relevant information.
Passengers are obliged to wear a FFP2-mask (a fabric mask or a scarf are NOT sufficient) while boarding and traveling with FlixTrain. Passengers are informed of this when purchasing their ticket, which gives them time to buy/bring a FFP2-mask and be prepared. Passengers without an appropriate mask can´t board the train.
Passengers are obliged to wear a FFP2-mask (a fabric mask or a scarf are NOT sufficient) while boarding and traveling onboard on FlixTrain.
In Germany children from the age of 6 must also wear a FFP2-mask (a fabric mask or a scarf are NOT sufficient) while boarding and traveling on FlixTrain. Parents must bring an appropriate mask for their children.
Yes, passengers are obliged to wear a FFP2-mask (a fabric mask or a scarf are NOT sufficient) while entering and leaving the train as well as during the trip.
Passengers are obliged to wear a FFP2-mask (a fabric mask or a scarf are NOT sufficient) while boarding and traveling with FlixTrain. Passengers are informed of this when purchasing their ticket, which gives them time to buy/bring a FFP2-mask and be prepared. Passengers without an appropriate mask can´t board the train.
No, we will not take the temperature of our passengers. Our safety and hygiene regulations go beyond the minimum legal requirements. Our trains are cleaned and disinfected daily on a regular basis by disinfection specialists. Passengers are obliged to wear a FFP2-mask (a fabric mask or a scarf are NOT sufficient) at all times as well as reduce movement in the train. We urge every passenger to not travel and consult with a doctor if they feel sick.
No, we will not take the temperature of our train personnel. We urge them to not come to work and consult with a doctor if they feel sick. Furthermore, the train staff is advised to be tested on a regular basis. The tests are being sent by FlixTrain to the train partners. The train partners are responsible to distribute the tests among the staff.
Yes, all our trains have a fresh air ventilation system that filters and regularly changes the air in the train. Passengers also have the option of opening windows during the journey.
Fresh air is blown in centrally over the entire length of the passenger compartment through openings in the ceiling. The air is transported to the outside via the boarding areas (at the end/beginning of a wagon) and the exhaust air pipes there.
Every passenger is assigned a seat free of charge when booking a ticket. They also have the option to of changing this seat to another of their choice or booking an additional seat via “Seat reservation”.
FlixMobility is monitoring the situation regarding COVID-19 with the utmost care and is in close contact with the authorities. The safety of our customers and staff is of utmost priority to us. Presently, we cannot make any concrete statement about duration of these necessary measures.
The safety and well-being of our customers, train partners and employees is our top priority. Due to the current situation regarding COVID-19 we implement new safety guidelines to ensure safe operations and protect our passengers and employees. In a FlixTrain every passenger has guaranteed seat, which means that no passenger has to stand in the aisle and the train cannot be overbooked.
We advise our employees to follow current recommendations of the authorities. These include adhering to hygiene rules (using proper coughing and sneezing technique, washing hands, maintaining appropriate distance and wearing a mask).
We are in close contact with our train partners and advise them to follow current recommendations of authorities. These include adhering to hygiene rules (using proper coughing and sneezing technique, washing hands, maintaining appropriate distance and wearing a mask).
If there is a suspicious case in one of our trains, we are in close contact with authorities. Please contact authorities directly if you have any further questions.
Our trains are always cleaned by disinfection specialists during and at the end of each journey.
Our trains are always cleaned by disinfection specialists during the journey and at the end of each journey. Regarding cleaning of a train where a COVID-19 infected passenger was sitting, we follow the cleaning measures specified by the authorities.
FlixTrain is monitoring the situation regarding COVID-19 with the utmost care and is in close contact with the authorities and our train partners. Relevant customer data is gathered during the booking process and therefore we are able to provide authorities with relevant information.
According to the Swedish Public Health Authority, passengers are recommended to wear a nose and mouth covering mask on board the train. Passengers are informed of this when purchasing their ticket, which gives them time to buy/bring a face mask and be prepared.
According to the Swedish Public Health Authority, children are exempt from the face mask recommendation.
Passengers will be informed about wearing a mask (mouth-nose protection) when purchasing their ticket, which gives them time to buy/bring a face mask (mouth-nose protection) and be prepared. It is not possible to buy a mask on site.
No, we will not take the temperature of our passengers. Our safety and hygiene regulations go beyond the minimum legal requirements. Our trains are thoroughly cleaned and disinfected after each journey. Passengers are recommended to wear masks as well as reduce movement in the train. We urge every passenger to not travel and consult with a doctor if they feel sick.
No, we will not take the temperature of our train personnel. We urge them to not come to work and consult with a doctor if they feel sick.
Yes, all our trains have a fresh air ventilation system that filters and regularly changes the air in the train. Passengers also have the option of opening windows during the journey.
Fresh air is blown in centrally over the entire length of the passenger compartment through openings in the ceiling. The air is transported to the outside via the boarding areas (at the end/beginning of a wagon) and the exhaust air pipes there.
Every passenger is assigned a seat free of charge when booking a ticket. They also have the option to of changing this seat to another of their choice or booking an additional seat via “Seat reservation”.
FlixMobility is monitoring the situation regarding COVID-19 with the utmost care and is in close contact with the authorities. The safety of our customers and staff is of utmost priority to us. Presently, we cannot make any concrete statement about duration of these necessary measures.
The safety and well-being of our customers, train staff and employees is of the utmost importance to us. After the lifting of the restriction regarding seating capacity on long-distance transport, all seats are now bookable on board. Keep in mind that you can book an extra seat next to you should you prefer to travel neighbor-free.